ABOUT US

Springwell is a private, non-profit organization that has been creating, managing, and coordinating a wide range of services for more than 45 years. Originally founded in 1977 as West Suburban Elder Services to serve eight greater Boston and MetroWest communities, we updated our name to Springwell in 2002 in order to reflect our commitment to serving the broader needs of our communities’ seniors, people with disabilities, and caregivers.

In July of 2022, Springwell merged with BayPath Elder Services, maintaining our name and identity as Springwell, increasing our organizational capacity and expanding our core service area to encompass an additional fourteen communities in MetroWest. In helping thousands of people over the years, we have amassed a wealth of knowledge and insight about the many public and private resources available to the people we serve.

Our mission is to provide comprehensive services to older adults, individuals with disabilities and those who provide care, guided by a commitment to an individual’s right to live independently in the community. This mission is a reflection of Springwell’s core commitment to the dignity and self-determination of those who we serve.

Springwell provides diverse services in a variety of settings and communities. The Massachusetts Executive Office of Elder Affairs has appointed Springwell as the Aging Services Access Point, Area Agency on Aging for the residents of Ashland*, Belmont*, Brookline*, Dover*, Framingham*, Holliston*, Hopkinton*, Hudson, Marlborough, Natick*, Needham*, Newton*, Northborough, Sherborn*, Southborough, Sudbury*, Waltham*, Watertown*, Wayland*, Wellesley*, Westborough, and Weston*.

Springwell is also the Protective Services Agency for the seventeen starred communities above, and partners with Elder Services of the Worcester Area to provide Protective Services for Hudson, Marlborough, Northborough, Southborough, and Westborough. Springwell provides Money Management Services for all twenty-two communities in our expanded service area, as well as for an additional twelve communities.  In addition, Springwell partners with Accountable Care Organizations, physician’s groups, housing entities, and other community based organizations to offer services focused on the intersection of a person’s health and social service needs.

We serve any older adult or individual with a disability or chronic illness, as well as their families, regardless of financial situation or level of need. Our reputation for excellence is why many thousands of individuals and families turn to us each year for support.