Long term care facility resident sitting with Ombudsman advocate

I would like to take this opportunity to thank Julie for coming to my home. She is professional, knowledgeable, highly competent and service-oriented – qualities that are so important in doing this job. I really appreciate her dedication and help sorting through so much information.

Care Advice & Planning

Sorting through the maze of services available to seniors, individuals with disabilities and those who provide care can be confusing. Some people want help putting together a customized plan of care.


A Springwell Care Manager can visit with you – in your home if you would like – to help you evaluate your needs first-hand. From this assessment, a customized plan of care is created which matches available service options into the most appropriate and affordable package for you. Along with specific recommendations for service providers, you’ll receive a comprehensive information packet that provides useful educational materials, and defines costs or program eligibility. Some services are free, some services are subsidized by the government, and some services are available on a fee for service basis.


Springwell’s expert Care Managers, drawing on our 40+ years of experience, understand the programs and services that are available and the eligibility requirements for each of them, including free, subsidized, and private pay options. Our Care Managers can help you decide which choice is the best for you, provide information on individuals and businesses that provide in-home care, assist with accessing any entitlement benefits, and guide you through the hiring or contracting process.


This is a free service.


Any senior or adult with a disability is eligible for this service.

In addition to in-person and phone support, Springwell has a wealth of online links and resources.

Contact Us

One of our Information & Referral Specialists can get you started, and connect you with a Care Manager. Let us help you put together the most appropriate package for you. Call 617-926-4100 and ask for Information & Referral, or fill out and submit this contact form.

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