Senior Staff Leadership Team

Springwell’s professional staff of more than 130 are lead by our chief executive officer and the organization’s senior leadership team.

Trish Smith

Trish Smith
Chief Executive Officer

Trish has been with Springwell since 2010 and was named CEO in 2019. Trish’s vision for Springwell includes building on Springwell’s strong foundation of delivering the highest quality services, developing strategic partnerships and new programming, and supporting a professional and dedicated workforce throughout the organization. She holds a Master of Science in counseling and human services from Syracuse University.

Kara Donellon
Chief Financial Officer

Kara has been with Springwell since 1995. Kara is responsible for overseeing all aspects of Springwell’s finances, managing a more than $40 million annual budget. She holds an MBA in finance from Bentley College.

Kristen Letourneau
Chief Operating Officer

Kristen joined Springwell in 2015 and became Chief Operating Officer in 2019. Kristen is responsible for most of Springwell’s more than 20 programs and services. She oversees and directs our efforts to attain staffing excellence, deliver quality services, and uphold the highest program standards for the thousands of people who turn to Springwell for help every year. She has a Master’s of Science in justice studies from Suffolk University.

Sarah Hubbard
Chief Human Resources Officer

Sarah joined the organization in 2016. She oversees the planning, development, and implementation of all Human Resource functions at Springwell including recruitment, hiring, compensation, benefits, and employee relations. She holds a JD from Suffolk University Law School.

Jo White
Director of Health Partnerships

Jo has been with Springwell in a variety of roles since 2005. Jo manages all of our collaborative relationships with local hospitals, physicians’ groups and Accountable Care Organizations to promote improved care transitions and enhanced supports for frail and socially vulnerable patients. Jo also launched and directs Springwell’s Private Care Management Program. She has an MSW from Boston College.

Beth Schultz
Director of Development

Beth has been with Springwell since 2013. She is responsible for directing Springwell’s development and marketing operations, as well as internal community-building efforts. She has more than 25 years of experience in development and marketing and holds a Bachelor’s degree from Washington University in St. Louis.

Board of Directors

Springwell’s Board of Directors provides strategic direction and ensures our financial health. Springwell’s board is made up of representatives of the communities we serve. Many of our board members have a connection to the Council on Aging in one of the eight cities and towns that make up the core of our service area, and many are seniors, caregivers, and/or live with a disability.


Springwell’s corps of more than 150 direct service volunteers are a dedicated group of individuals who give their time, energy and passion to help us help seniors in a number of different settings. Whether you are looking for an opportunity to work one-on-one with a senior in need of a friendly visitor, or to be a part of a team that makes our community dining site run smoothly, we have opportunities to participate and a great need for great volunteers.


Find out more about becoming a volunteer.