Information and Consultation specialist sitting with older man

I was totally overwhelmed with the challenges of caring for my mother and father. Springwell not only answered my questions, but brought up issues I had never thought of. By the end of the call I felt better able to handle what was in front of me.

Information & Referral

Sorting through the maze of services available to seniors, individuals with disabilities and those who provide care can be confusing. It is often hard to know where to start, or what questions to ask.


The Information & Referral program helps with planning, decision-making and accessing public and private services. The Information & Referral program specializes in resources available in the Massachusetts towns of Ashland, Belmont, Brookline, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Needham, Newton, Northborough, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough and Weston.


Springwell has been creating, managing, and coordinating services for seniors, people with disabilities and those who provide care for more than 40 years. Springwell’s Information & Referral team systematically compiles the most up-to-date information on available services. In any given year, we answer thousands of inquiries about everything from the home delivery of meals to attorneys specializing in elder law, from the names of private home care workers to the locations of adult day health programs. Springwell’s experienced Information & Referral Specialists provide information about and referrals to private and public supportive services in the way that makes the most sense for you: services can be provided by phone, e-mail or face-to-face.


This is a free service.


  • None.

In addition to in-person and phone support, Springwell has a wealth of online links and resources.

Contact Us

Interested in any of our programs? Call Springwell at (617) 926-4100 or (508) 573-7200 (for MetroWest inquiries); send an email to or  fill out and submit this contact form.

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