SHINE Program Listings

Serving the Health Insurance Needs of Everyone (SHINE) is a volunteer based program that provides free assistance with evaluating and choosing Medicare insurance options. This service is available to all Massachusetts residents who have Medicare or are about to become eligible for Medicare.  A SHINE counselor can assist with learning about benefits and available options. 


SHINE counselors are available for in person meetings at our office in Waltham. To inquire about availability or to book an appointment call our Information and Consultation Department at 617-926-4100 x502.


In person meetings are also available at many Councils on Aging or Senior Centers.  Below is a list of those available locally.


Town and Address Telephone Number
Belmont, 266 Beech Street 617-993-2970
Brookline, 93 Winchester Street 617-730-2777
Framingham, 535 Union Avenue* 508-532-5980
Needham, 300 Hillside Avenue* 781-455-7555
Newton, 345 Walnut Street 617-796-1660
Waltham, 610 Main Street 781-314-3000
Watertown, 31 Marshall Street 617-972 -6490
Wellesley, 500 Washington Street 781-235-3961
Weston, 20 Alphabet Lane, Ground Floor 781-786-6280
*Indicates regional SHINE office location


To be connected to a SHINE counselor call 800-243-4636 and choose option 4. You can also speak with Prescription Advantage by choosing option 3 from the same telephone number.