Springwell’s Information & Referral Department is available to discuss resources for older adults, family caregivers or persons with disabilities. Call Springwell at (617) 926-4100, Monday through Friday, between 9am and 5pm or e-mail inforef@springwell.com.
Watertown Council on Aging (COA) 617-972-6490
The Watertown COA, located at 31 Marshall Street, provides medical and non-medical transportation services. They have a shopping bus that travels to the Watertown Street Stop & Shop and to the Pleasant Street Stop & Shop. Voluntary donations are accepted. Contact the COA for additional details.
The RIDE, MBTA Mobility Center 617-337-2727
For seniors and those with disabilities
MART (Montachusett Regional Transit Authority) 800-841-2900
Non-emergency transportation to MassHealth-covered services.
Our Pleasure2Help 781-862-4300
Non-emergency, medical transportation throughout Boston area and to Boston Hospitals.
Real Care Transportation 603-206-4710 Option 1 or 2
Wheelchair and senior transportation
Mass Ride Match (https://massridematch.org/)
Springwell’s Senior Medical Escort Program 617-926-4100
This Springwell program matches seniors age 60 or older with volunteers to drive and/or accompany them to medical appointments in Boston and its western suburbs. To be eligible, an individual needs to be unable to get to medical appointments independently, and able to get in and out of the car with minimal assistance. The individual is responsible for tolls and parking fees. The requested donation is $4.00 each way. Call Springwell at least two or more weeks before the appointment to make your request.
BeDriven 800-233-7483
BeDriven® offers shuttle van and car service, by reservation, to and from Boston area health facilities, including hospitals, doctor’s offices, health clinics, rehabilitation facilities, etc. for non-emergency medical appointments.
If you require prescriptions to be filled or equipment picked-up, special arrangements can be made at the time of booking or by contacting a reservation agent prior to pick up.
The RIDE 617-337-2727
This MBTA service is for persons with disabilities and seniors who are unable to independently use public transportation. The program requires a face-to-face interview which can be scheduled over the phone. Free transportation to the interview will be provided by The RIDE. Once approved, rides are scheduled by calling 1-844-427-7433.
GoGo Grandparent 855-464-6871
GoGo Grandparent allows a person of any age to use Uber or Lyft without having a smartphone. They can provide transportation to any destination provided the individual can get in and out of the vehicle with minimal assistance. Call GoGo Grandparent and follow the prompts to arrange your ride.