woman who volunteers as medical escort to drive seniors to appointments

Thank you so much for your help in providing a volunteer to escort me home from Mt. Auburn Hospital. He was very kind and helpful in every way and I truly appreciate his assistance and yours. It made an otherwise anxious day a most pleasant experience. Thank you again.

Medical Escort

Medical appointments can be tiring and difficult to negotiate on your own. Sometimes seniors who don’t drive need more than just a ride in order to get to these important health care meetings.


Springwell’s volunteer Medical Escorts provide seniors with an escort to medical appointments within Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, Weston, surrounding towns and Boston hospitals. Medical Escorts wait during the appointment (up to 1.5 hours) and provide accompaniment home, providing transport and companionship. Medical Escorts can provide a ride and they can give minimal assistance getting into and out of a car and into the medical facility.


Springwell has more than 30 years of experience working with volunteers. Our Medical Escorts are carefully screened, trained, and matched with a senior living in the community. They come from all walks of life and include professionals, retirees, students, and newcomers who want to make a deeper connection with their community.


The Medical Escort Program is a free service, but a donation of $4.00 for each one-way trip is requested by Springwell. The individual is responsible for parking fees and/or tolls. Participants will receive a monthly statement with a suggested donation. Volunteers do not accept payments or tips.


  • 60 years of age or older, and
  • Live in Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley or Weston
  • Unable to get to medical appointments independently or unable to use other transportation services available through Springwell
  • Be able to get in/out of car with minimal assistance

Springwell is always looking for volunteers for our Medical Escort Program

Contact Us

Please allow two weeks to process a request for a medical escort.

Call Springwell at (617) 926-4100 Monday through Friday, 9:00 a.m. – 5:00 p.m. and provide your name, telephone number, appointment information (date/time/approximate length) and pick-up/drop-off location; or submit the same information through this contact form.

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