Springwell appointed Trish Smith as its new chief executive officer on August 30, 2019. Trish, who was named as interim CEO in July after serving as Chief Operating Officer since 2013, brings over 15 years of leadership experience at organizations dedicated to serving older adults. Dedicated to Springwell’s mission of helping people live and age in health and independence, Trish will continue to build on Springwell’s strong foundation of delivering the highest quality services, developing strategic partnerships and new programming, and supporting a professional and dedicated workforce throughout the organization.

“We’re very lucky to have Trish lead the organization,” said Gerald O’Keefe, president of Springwell’s Board of Directors. “Having worked closely with her in her role as COO over the past six years, the board saw first-hand Trish’s leadership skills and her expertise in ensuring quality, driving growth, and delivering results; all while continuing to keep the organization’s focus on the needs of the people we serve. She has been a strategic leader at Springwell, and is exactly the right person to guide the organization through the next phase of growth. Her experience will continue to be a tremendous asset as we strive to provide the best in services that help people face the challenges that come with aging and poor health.”

Trish joined Springwell in 2010 as quality improvement manager, and quickly moved into the role of Chief Operating Officer. In these roles she led a comprehensive quality improvement process throughout the organization, identifying best practices and improving internal systems. She was instrumental in driving the organization’s multi-year “Strengthen our Core” initiative to ensure the agency’s compliance with contractual obligations. Under her leadership, Springwell’s programs are recognized across Massachusetts as a model for quality services that support older adults, caregivers, and those facing chronic health conditions.

“I’m extremely honored and excited for the opportunity to lead the exceptional, dedicated and talented team at Springwell. It has been a privilege to be part of this highly professional, forward-thinking organization, and I am honored to be chosen to lead it during a time of potential growth and innovation,” said Trish after her appointment.

Prior to joining Springwell, Trish’s primary professional background was spent working in Protective Services. She started her career as a caseworker, and eventually served as the regional coordinator for five programs in eastern Massachusetts. In addition to her depth of knowledge on this key Springwell program area, Trish also brings previous experience working for state government in a nursing home transition and diversion Medicaid waiver program.

Trish holds a Master of Science in counseling and human services from Syracuse University and a Bachelor of Arts in sociology from St. Lawrence University.