Nov 03

Nivheda Ram, Springwell Care Navigator

GUIDE Program Comes to Springwell

This summer, Springwell began offering a new program designed to improve care for people with dementia and support for their caregivers. The GUIDE Program (Guiding an Improved Dementia Experience) is an initiative to provide coordinated, compassionate, and person-centered support. The model program is funded by the Centers for Medicare & Medicaid Services (CMS) and is […]

Oct 22

Springwell's Options Counselor, Sara Stein, with Lillie in the Springwell library

Your questions on aging, answered

Lillie was amazed at how quickly she became a caregiver to her 84-year old mother. Her mom, who lived alone in the Sudbury home she had owned for 32 years, began calling Lillie when she fell and wasn’t able to get up. Each call was distressing, and also meant that Lillie needed to drop her […]

Sep 30

Sara Stein going over resources with a visitor at a resource fair

Options Counseling: Where to go first

Sara Stein has more than fifteen years of direct service experience at Springwell, having worked as a Care Manager before moving into the role of Options Counselor three years ago. The short-term nature of Options Counseling means that Sara can share her wealth of experience navigating the world of aging and caregiving services with more […]

Jun 06

Springwell information & referral staff conferring on a call issue

Springwell’s Information and Referral Department – Our Front Door

“We welcome calls from anyone seeking information about aging or caregiving,” shares Jeanne Shapiro, Information & Referral Supervisor. The Information & Referral (I&R) team assists thousands of individuals and families, as well as other community professionals each year. They provide expert information, navigational support, and referrals to helpful and necessary services. The I&R team is [...]