Aug 23

Ombudsman Program – Representing the people

An Ombudsman is a trained volunteer who informs people living in rest homes and nursing homes about their rights, and works to improve the quality of care that residents receive. At Springwell, the Long Term Care Ombudsman Program supports each of the 23 long-term care facilities in our coverage towns of Belmont, Brookline, Needham, Newton, [...]

Aug 15

The Grandma Scam

If you are lucky enough to have a few grandchildren, you may sometimes get a call that starts with “Hi Grandma, it’s me..” which then leaves you to rapidly sort through names in your head and quickly respond, “Is that you, Richard?” The phone connection may not be completely clear or your hearing may not […]